Frequently Asked Questions

Everything you need to know about your Run The Jewels apparel and gear.

When will my order ship?

Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

What is your return policy?

We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs duties.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my RTJ apparel?

To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and hanging to dry or using a low-heat tumble setting.